This operator and owner of this website is identified in the footer of each page (lower right) of this website. The owner and operator of this website, including all of its content, look and feel, databases, domain name (collectively the "Service") may be referred to as "we," "us," or "our,". The term "you" or "your" refers to visitors, viewers or users of this Service. This document, consisting of Services, Privacy Practices, and Terms and Conditions, is both an AGREEMENT hereby entered into by you and us and also our policy in making this Service available to you.
Services Provided through this Website
This Part describes how information provided through this Service is selected, reviewed, and updated, and what the role of this Service is in providing information. If you have any questions, suggestions, or comments, please contact our Webmaster at the “Contact Us” link provided in the upper right corner of each page of this Service.
This Service provides health information, not medical advice
The information and online services we provide through this Service are not meant to replace the advice and care you receive from your physician or other healthcare professionals. The "My Health" section of the Service is not reviewed or moderated by a healthcare professional. Unless specifically stated otherwise, any chat rooms or other message forum accessed via this Service are not moderated by a healthcare professional, and any communications in such chat rooms do not constitute medical advice and should not be relied upon as such. Any medical information on any online pre-registrations forms or referral forms that may be made make available through this Service as a convenience to you is not be reviewed by a healthcare provider until after your in-person registration.
We hope that this information will help you to be better able to participate with your healthcare providers in making informed decisions about your care. Except where explicitly stated otherwise, it is not intended as specific medical advice. It is not a substitute for appropriate professional medical treatment or diagnosis. The resources, data submission forms, and other means of communication provided through this Service are for non-urgent purposes only.
Do not attempt to access emergency care through this Service. If you think you have a medical or psychiatric emergency, call 911 or go to the nearest hospital.
Content selection and credibility
Topics to be covered, their emphasis, and placement on the site are determined by our Service content team. Whether produced by us or licensed from outside sources, our site will contain health information that we believe to be credible and up-to-date. We will not make claims of therapeutic benefit without reasonable support.
Where our health information comes from
The health information on this Service is either: authored or produced by our staff and physicians and/or licensed from reviewed and approved outside sources
To provide you with additional resources, this Service may contain hyperlinks to Web sites not operated by us. However, unless we state otherwise, providing an external link does not imply it may be of benefit to you or that it is formally endorsed by us. We will make reasonable efforts to ascertain that linked sites abide by appropriate ethical standards of conduct. While we do select the sites we link to with care, we do not vouch for or assume responsibility for the material contained on those sites.
Updating our policy
As the types of health and medical information we produce and review undergo change, we will update this policy. The date of the most recent update will be clearly posted at the end of this policy. We encourage you to periodically reread this policy, to see if there have been any changes to our policies that may affect you.
This Service does not accept payment for advertising from any source not affiliated with us.
Privacy Practices for this Service
This Part of the policy describes how we protect your privacy as a user of this Service; not as a patient. If you are our patient, you have other rights with respect to data within a designated record set, which is a term defined under the Health Insurance and Portability and Accountability Act of 1996 ("HIPAA"). For a more complete description of a patient's rights under HIPAA, please refer to our Patient Privacy Notice hyperlinked at the foot of each page of this website.
Web Site Privacy Statement
We do not sell or rent personal information received through your use of this Service. This Service has security measures in place to help protect against the loss, misuse, or alteration of personal information under our control. These measures include encryption of data using the Secure Socket Layer (SSL) system. Despite these measures, the confidentiality of any communication or material transmitted to or from us via this Service by Internet or e-mail cannot be guaranteed. If you have privacy or data security-related questions, please feel free to contact us at the "Contact Us" link provided.
Site Visitor Data
We routinely gathers data on activity at this Service site, such as how many people visit the site, the pages they visit, where they come from, how long they stay on the site, etc. This Data is collected on an aggregate, anonymous basis, which means that no personally identifiable information is associated with the Data. This Data helps us improve the Service for you, including it site content and overall usage. The information is not shared with other organizations for their independent use.
Collecting and using personal information
Except as disclosed in this policy and the Joint Notice of Privacy Practices, we do not collect any identifiable information about visitors to this site.
We may place Internet "cookies" on the computer hard drives of visitors to this Service site. Information we obtain from cookies helps us to tailor our site to be more helpful and efficient for you. The cookie consists of a unique identifier that does not contain information about you or your health history. We use two types of cookies, "session" cookies and "persistent" cookies. A session cookie is temporary, and expires after you end a session and close your Web browser. We use session cookies to help customize your experience on our site, maintain your signed-on status as you navigate through our features, and to track your "click path" through our Web pages.
Persistent cookies remain on your hard drive after you've exited from our site, and we use them for several reasons. For instance, when you give us permission to "remember" a feature about you when asked by the web site, such as your geographic location and our clinic nearest to you, we place a persistent cookie on your hard drive so that the next time you visit us, we won't have to ask you that information again. If you've given us permission to e-mail you with information about your our healthcare services, or for other reasons, we may place a persistent cookie on your hard drive that will let us know when you come back to visit our site. We sometimes use this type of persistent cookie with a "Web beacon" (see below). Persistent cookies will not contain any personal information about you such as a Catholic Healthcare West Health/Medical Record number.
You may have software on your computer that will allow you to decline or deactivate Internet cookies, but if you do so, some features of this site may not work properly for you. For instructions on how to remove cookies from your hard drive, go to your browser's help file for detailed instructions and browser updates available from the browser licensor. In addition, further information regarding cookies may be available on other Web sites or from your Internet service provider. Netscape and Internet Explorer are two common browsers.
Evaluation and research
We will periodically ask users to complete surveys asking about their experiences with features of the Web site. Our surveys ask visitors for demographic information such as age, gender, and education, but will not request in such surveys that users provide specific information about any medical condition. We use survey information for research and quality improvement purposes, including helping us to improve information and services offered through this Service. In addition, users giving feedback may be individually contacted for follow-up due to concerns raised during the course of such evaluation. Demographic information and weblog data may be stored for future research and evaluation.
Messages and transactions
Comments or questions sent to us using e-mail or secure messaging forms will be shared with our staff and healthcare professionals who are most able to address your concerns. We will archive your messages once we have made our best effort to provide you with a complete and satisfactory response. However, they will not become part of your medical record or a designated record set unless and until you are seen and examined in person by one of our healthcare professionals.
When you use a service on the secure section of this Web site to interact directly with Catholic Healthcare West healthcare professionals, some information you provide may be documented in your medical record, and available for use to guide your treatment as a patient.
Credit card transactions
If you provide us with your credit card number for payments, we will treat your credit card number in a secure manner. But your credit card number should never be entered into an unsecured Web site page. Not all pages on this Service are intended to be secure. Only provide a credit card number in the box that we specifically designate.
We do not knowingly allow or solicit anyone under the age of 13 to participate in any activity at this site, and we do not knowingly allow our patients under the age of 13 to create accounts that allow access to the secured features of this site.)
We may disclose personal information to any person performing audit, legal, operational or other services for us. We will use information which does not identify the individual for these activities whenever feasible. Personal information disclosed to vendors or contractors for our operational purposes may not be re-disclosed to others by such a vendor or contractor. We may disclose personal information when required to do so by a subpoena, court order, or search warrant. We may disclose personal information as we deem it appropriate to protect the safety of an individual or for an investigation related to public safety or to report an activity that appears to be in violation of law. We may disclose personal information to protect the security and reliability of this Service and to take precautions against liability.
If a user makes a request to receive information in an ongoing manner through this Service by providing their e-mail address (for example, requesting a subscription to one of our online publications), a user may make a request to discontinue future mailings. Similarly, if you receive information about from us about a service or offering through e-mail, you may make a request to discontinue receiving similar messages in the future. All such materials sent to you by e-mail will contain information about how to opt out.
Terms and Conditions for this Service
We provide this Service a to allow its users to view information, communicate with our providers and staff and each other, and obtain clinical and insurance services. This resource is not a substitute for the advice of your personal physician or other qualified healthcare professional. The mention of specific products or services by this Service does not constitute or imply a recommendation or endorsement by us unless it is specifically stated.
This Service may provide links to other Web sites that are not owned or controlled by us. We are not responsible for the privacy practices of other Web sites to which we may hyperlink as a convenience to you. Consult the privacy statement of each Web site you visit. Links these other Web sites do not constitute or imply endorsement by us of those sites, the information they contain, or any products or services they describe.
Access, correction and data integrity
Although we attempt to ensure the integrity and accurateness of this Service, we make no guarantees as to its correctness or accuracy. It is possible that the Service could include typographical errors, inaccuracies or other errors, and that unauthorized additions, deletions and alterations could be made to the Service by third parties. In the event that an inaccuracy arises, please inform us so that it can be corrected.
Revisions, changes, and updates
We may revise our policies and the information provided by this Service or change or update the Service without notice. We may also make improvements and/or changes in products and/or services described in this information or add new features at any time without notice. Any revised policy will apply both to information we already have about you at the time of the change, and any personal information created or received after the change takes effect. We encourage you to periodically reread these Terms and Conditions to see if there have been any changes to our policies that may affect you.
Visitor/member message boards and other interactive areas
We may, but are not obligated to, monitor or review any areas of this site where visitors transmit or post communications or communicate solely with each other, including, but not limited to, message boards and other user forums, and the content of any such communications. We have no liability related to the content of any such communications, whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise. We retain the right to remove, in our sole discretion, communications that include any material deemed abusive, defamatory, obscene or otherwise inappropriate.
We provide the information on this Service. THIS SITE AND ITS CONTENT AND SITE-RELATED SERVICES ARE PROVIDED "AS IS," WITH ALL FAULTS, WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS SITE, SITE-RELATED SERVICES, AND HYPERLINKED WEB SITES. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US NOR OUR AUTHORIZED REPRESENTATIVES SHALL CREATE A WARRANTY NOR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
LIMITATION OF LIABILITY
WE, OUR SUPPLIERS, AND OTHER THIRD PARTIES MENTIONED ON THIS SITE ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF OR RELATING IN ANY WAY TO THE SITE, SITE-RELATED SERVICES AND PRODUCTS, CONTENT OR INFORMATION CONTAINED WITHIN THE "SITE," AND/OR ANY HYPERLINKED WEB SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE, SITE-RELATED SERVICES, AND/OR HYPERLINKED Web sites IS TO STOP USING THE SITE AND/OR THOSE SERVICES. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Except as otherwise indicated, all content on this site, including text, graphics, logos, button icons, photos, images, forms, audio, video, questionnaires, "look and feel" and software, is the property of us and/or our licensors and is protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of us and/or its licensors and is protected by United States and international copyright laws. Unless specifically authorized in writing by us, any use of these materials, or of any materials contributed to this site by entities other than us on any other Web site or networked computer environment for any purpose is prohibited. Copyright ©2012, Community Pediatrics, S.C.. All rights reserved for all countries. Any rights not expressly granted by these terms and conditions or any applicable end-user license agreements are reserved by us. The materials provided by this Service and intended for viewing by a visitor with respect to his or her permitted access privilege may be downloaded and/or reprinted for personal use only. Permission to reprint or electronically reproduce any document or graphic in whole or in part for any reason is expressly prohibited, unless prior written consent is specifically obtained from the copyright holder(s).
Trademarks and service marks
The names, words, symbols and graphics representing Community Pediatrics, S.C. are the trademarks or registered trademarks of Community Pediatrics, S.C. and protected by trademark laws of the U.S.A. and other countries. Other proprietary Community Pediatric information may be designated as such from time to time on this site through use of the TM, SM, or ® symbols. Users of this site are not authorized to make any use of the Community Pediatrics marks, including, but not limited to, as metatags or in any other fashion which may create a false or misleading impression of affiliation or sponsorship with or by Community Pediatrics, S.C.
Infected or Corrupted Materials
You also understand that the Provider cannot and does not guarantee or warrant that files available for downloading through the Service will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. Each Member is responsible for implementing sufficient procedures and checkpoints to satisfy his or her particular requirements for accuracy of data input and output, and for maintaining a means external to the Service for the reconstruction of any lost data. The Provider does not assume any responsibility or risk for your use of the Service.
Questions, complaints, and contacts
If you have any questions about this policy and agreement, including your rights under this document, you please contact us at the "Contact Us" link provided or our legal department at 920.885.3305, or by U.S. mail at the address below: